All our Jewellery is Nickel Free! We only use high quality 925 sterling silver, 14k yellow gold and occasionally platinum components. All these are nickel free and allergy friendly metals.

Polymer Clay earrings are much lighter then traditional earrings. Because of its light weight material anyone can wear large pieces. Weight maybe added if the piece has extra features, for example pearls, crystals or etc.

Gold filled has a thicker layer of gold over the component, making it more durable then gold plated. Gold plated jewellery is prone to wear over time. Gold filled is long lasting, it's more expensive but has a better value per wear. This is why we use gold filled over the plated option.

We Ship Worldwide!

We offer FREE shipping to the United States and Canada with any purchase over $75usd.

Flat Rate Shipping:

United States - $11.00usd

Canada - $16.00cad

All shipping comes with tracking and for other countries shipping is priced at cart.

Our policy lasts 30 days after your order has been delivered. To be eligible for a return, your item must be unused and in original packaging.

 

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your original method of payment.

 

How to return

Please send us an email with the subject line "Return" to info@cocoariver.ca. We will provide you with an address you should send your item to. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and will be deducted from your total refund. You should consider using a trackable shipping service or purchasing shipping insurance as we don’t guarantee that we will receive your returned item.

 

Yes! Please, message us for details using this contact form.